Our returns policy allows for exchange or refund of purchase for up to 14 days, except when it is due to change of mind, or is a result of purchasers error.
We recommend that in your average condition (based on what our clients do), you could easily get 8 years out of your fake hedging, bearing in mind though, they have been in a lot of sun in Victoria for over 9 years and still look great. Having said that, we need to be honest and say that harsh conditions in the middle of NT are going to age your hedge a lot quicker, so the actual-life span of the hedge will vary, rest assured through, we are making sure that the best available UV stabilizers are used and as technology develops we improve the product too.
These rights of return do not limit your rights from the Australian Consumer Law.
For more information, please contact us and one of our customer service representatives will be more than happy to help.